Online and phone counselling can be especially helpful for people who:
- > Live rurally or regionally
- > Are unable to travel to Adelaide
- > Are based interstate or overseas
- > Prefer the flexibility or comfort of attending sessions from home
The benefits of online and phone counselling:
- > Appointments can be scheduled at times that suit you
- > No need to be in Adelaide — location is no barrier
- > Private, secure, and tailored to your needs
Using Microsoft Teams for Counselling Sessions
We use Microsoft Teams for online counselling. It’s free, easy to use, and doesn’t require an account.
Once your session is booked, we’ll email you a secure Teams link. During your appointment, click the link from your phone, tablet, or computer and follow the prompts to join the session.
No setup is needed — just a quiet, private space and a stable internet connection.
Telephone Counselling
If you prefer not to use video or don’t have access to reliable internet, telephone counselling is a simple and effective option. You’ll speak with a qualified counsellor at a scheduled time on the phone number you provide.
All phone sessions are held to the same high standards of confidentiality and care as our in-person and online appointments.
Confidentiality and Safety
Your privacy matters. All online and phone counselling sessions are conducted securely, confidentially.
Please note: If you are feeling overwhelmed or are having thoughts of harming yourself, we urge you to seek immediate support. Speak with a trusted friend or relative, contact your GP, or call:
- Lifeline: 13 11 14
- Emergency Services: 000
Or call us on 08 8166 7733 to discuss your counselling needs.